Description

Over the last 20 years, by profession, I am an enthusiastic Trainer - Lead Trainer, eLearning Content Creator, Creating Training Documentation, Project Training Lead.

I have experience from large corporate to small companies and with a variety of industries from banking, education, healthcare, construction, agriculture, retail and telecoms.

Having a dynamic, and energetic outlook I am looking to add value, quality and energy to a role. I enjoy creating and carrying out programmes to fit the business and working with all

levels across a broad spectrum. To maximise my potential within the company.

With my outlook, ability and approach, I am able to learn new content to the required level and apply this to the roles I have had. I am able to take on a wide variety of training and content and from this my training and knowledge has allowed me to train and write material for soft skills, telecom technology, payroll systems, Microsoft and EMIS.

To be able to help through imparting knowledge and supporting everyone I can, both individually and as a team is one of my key goals. Nothing is unachievable.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

Edgecombe Consulting Limited
eLearning Consultant and Train
October 2004 - Today (21 years and 8 months)
United Kingdom
Experienced learning and development professional specialising in eLearning and training. Personal ability to learn a range of products, skills and technology from microsoft, telecommunication and proprietary technologies. Working with all levels across companies effectively implementing learning requirements. Learning is knowledge and through knowledge we gain confidence and grow.
Capita (NHS CLCH)
EMIS Training Lead
February 2023 - April 2023 (2 months)
London, England, United Kingdom
KEY ACHIEVEMENTS
- Manage the training programme for the migration from SystmOne to EMIS
- Report to the Project/Programme Manager and attend Board meetings
- Liaise with stakeholders and delegates for 5 locations and 16 services
- Gathering requirements and undertaking business analysis
- Writing required supporting documentation
- Monitor, update and maintain service statistics
- Ownership of the training programmes, organise and arrange
- Assist with the writing of training documentation
- Create and manage the training calendar
- Oversee floorwalkers – documentation, liaising with EMIS directly, induction, month rota, assigning and handling queries received and distributing floorwalkers to where needed
- Responding to queries from across the board GENERAL ACTIVITIES
Project managing the training
Creating and editing quick reference guides and manuals
Managing the training rota
Performing needs assessment
Problem solving issues with end users, clients, and administrators.
Compiling feedback reports
Capita (NHS CLCH)
Clinical Systems Training Lead
April 2022 - October 2022 (6 months)
United Kingdom
Key achievements:
• Manage the training programme for the migration from SystmOne to EMIS
• Report to the Project/Programme Manager and attend Board meetings
• Liaise with stakeholders and delegates for 5 locations and 16 services
• Gathering requirements and undertaking business analysis
• Writing required supporting documentation
• Monitor, update and maintain service statistics
• Ownership of the training programmes, organise and arrange
• Assist with the writing of training documentation
• Oversee floorwalkers – documentation, liaising with EMIS directly, induction, month rota
• Responding to queries from across the board