Tom Forty

As a change and transformation senior leader, I have significant experience driving transformation and implementing strategies to improve business performance and the services delivered to end users and customers. I am passionate about working with, and empowering great people, to deliver lasting and sustainable change that benefits peoples’ lives and wider society. I have a strong track record in strategy development; operations; service improvement and transformation; project and programme delivery; customer insight and engagement; and digital transformation. I bring over 10 years’ experience of working at a senior level, driving change across process, technology and culture. I am experienced in leading organisations through changing regulatory and legislative environments whilst delivering operational improvements and efficiencies across operations and back-office functions. A strategic thinker with an eye for detail, I am skilled in developing and maintaining strong relationships at all levels to influence and enable change.

I am able to support businesses with any need to drive improvement in business performance, including strategy development, change management, project and programme delivery, business analysis and operations recovery.