Description

Hi, my name's Tracy and I am a freelance virtual assistant. I have almost 20 years of experience in customer service in both retail and office environments. I have experience in email and diary management, order processing, appointment booking and Database management.

I am currently working as a freelance customer service representative for a company in Ibiza and a patient access co-ordinator for the NHS

I have a great passion for working as a freelancer.

I am invested in making long-term professional relationships with clients to ensure every project is a success.

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

JJ Motor Co
Customer Service Representative
AUTOMOBILE
December 2022 - Today (3 years and 6 months)
Ibiza Town, Spain
Clear communication skills Time Management Attentiveness Empathy Whatsapp Desktop Politeness & Patience Professionalism Google Drive
Guy's and St Thomas' NHS Foundation Trust
Patient Access Co-ordinator
MEDICAL
January 2012 - Today (14 years and 5 months)
United Kingdom
Microsoft Office Calendar Management Email Management Appointment Booking Processing Orders Database administration Processing Referrals Effective Listening
Guy's and St Thomas' NHS Foundation Trust
Administrator & Referrals Co-ordinator
MEDICAL
September 2007 - January 2012 (4 years and 4 months)
United Kingdom
Microsoft Excel Microsoft Word Microsoft Powerpoint Processing Referrals Calender Management Email Management Processing Orders customer service Database Management Appointment Booking