Vikas S.

Hi, I’m Vikas, founder of Softwebwork.net, and I help eCommerce brands keep their online stores running smoothly and professionally. With over 17 years of experience, I specialize in product catalog management, customer support, and day-to-day store operations for Shopify, WooCommerce, Etsy, and major eyewear brands.

I handle the work that keeps your business organised from uploading products to managing customer inquiries — so you can focus on growth.

What I do:

Product Listing & Catalog Management

Creating clean, accurate, SEO-ready product listings across Shopify, WooCommerce, Amazon, Etsy, and more.

Customer Support (Email & Live Chat)

Pre-order and post-order support, returns, exchanges, cancellations, and all daily communication mainly via Gorgias, Zendesk, FreshDesk.

Image & Content Optimization

Uploading images, background cleanup, writing clear titles and descriptions, tags, collections, and improving overall product presentation.

Order & Inventory Management

Ensuring stock accuracy across multiple marketplaces and fulfilling orders correctly and on time.

I’ve worked with eyewear brands in the US, online boutiques, and stores with large product catalogs. My goal is always simple: make your online shop look better, work smoother, and convert more.

If you need someone reliable who understands eCommerce inside out, I’d be happy to support your business.