Description

I help businesses transform their IT operations and infrastructure into reliable, scalable, and cost-effective environments. With 20 years of hands-on and leadership experience in IT consulting, I bring a rare mix of deep technical expertise and proven operational management.

Throughout my career, I’ve supported global enterprises, managed virtual teams of 30+ specialists, and delivered mission-critical projects in networking, infrastructure, and IT operations. I understand not only how systems work, but also how to align technology with business goals, budgets, and timelines.

What sets me apart is my ability to bridge the gap between strategy and execution. I speak both the “language of the boardroom” and the “language of the server room.” Whether you need someone to design and optimize complex IT environments, streamline operations, or provide senior consulting on digital transformation, I can help you achieve measurable results.

I typically handle projects such as:

IT infrastructure design, migration, and optimization

Network architecture and security consulting

IT operations management and process improvement

Strategic technology planning and vendor management

Technical leadership and team mentoring

If you are looking for a trusted senior IT consultant who can deliver both technical depth and operational excellence, let’s connect and discuss how I can support your business.

Languages

Arabic
Native or bilingual
English
Fluent
German
Basic

Workplace preferences

Can work on-site

Frankfurt am Main (up to 50km)

Orange Business Germany
Presales Solution Director
November 2022 - December 2022 (1 month)
Eschborn, Germany
overseeing large departments and Led cross-functional teams to deliver innovative solutions for large mentoring teams to ensure seamless execution and
scale, high-value deals, aligning with partners and stakeholders to maximize value. Managed presales processes, technical sales, and contract negotiations, ensuring seamless implementation and client satisfaction.
Team management Tech Lead
Orange Business Germany
Client Service Director
August 2018 - October 2022 (4 years and 2 months)
Eschborn, Germany
Managed high-profile client accounts, driving revenue growth through strategic upselling and ensuring top-quality service delivery. Led multidisciplinary teams, negotiated contracts, and enhanced customer experience to boost retention and loyalty.
Orange Business Services Egypt COE
Presales Service Management architect
October 2014 - July 2018 (3 years and 9 months)
Designed tailored service solutions for large-scale, high-value opportunities, ensuring alignment with client goals and seamless execution. Managed presales processes, including solution defense, SLA agreements, and contract negotiations, while collaborating with teams to drive satisfaction and value.