Yusuke Yamamoto

• Spearheaded the launch of a SaaS (cloud-based) service targeting the pharmaceutical industry, focused on digitalizing GMP-compliant operations.

• Successfully revitalized a delayed SaaS implementation project, ensuring its release in January 2024 by restructuring teams and improving interdepartmental collaboration.

• Applied Prosci ADKAR® methodology to enhance communication and engagement across siloed departments, including tailored team-building, one-on-one coaching, and goal alignment.

• Facilitated cross-functional workshops and client interviews to gather requirements and define product vision.

• Led internal development and release decision-making meetings. Improved business planning and stakeholder alignment.

• Strengthened relationships with external partner companies and vendors.

• Managed a team of 15 members in the SaaS Business Division, promoting ownership and delivery accountability across roles.

Key Achievement

Successfully launched a critical SaaS product in the pharmaceutical space after significant delays, improving both internal alignment and time-to-market performance.

• Led change management initiatives for a global contact lens manufacturer’s ERP system transformation, focused on the Japanese market.

• Collaborated directly with the Japan Country Representative to communicate strategic vision and ensure organizational alignment across business units.

• Applied Prosci ADKAR® methodology to analyze stakeholder impact and deliver targeted interventions, ensuring smoother transitions for affected departments.

• Improved team morale and engagement through tailored communication plans, direct coaching, and cross-functional trust-building.

• Mediated interdepartmental conflicts and aligned siloed teams to maintain momentum and achieve project goals.

• Contributed to change planning and rollout strategies for Oracle-based ERP implementation under strict compliance and operational deadlines.

· Provided cybersecurity consulting services to manufacturing clients in the Kansai region, with a focus on risk mitigation, regulatory compliance, and client relationship recovery.

· Managed a 10-member project team for a global electronic component manufacturer, overseeing ISMS development, risk assessments, audits, and global training programs.

· Drove business development by identifying new client opportunities and building strategic partnerships to diversify the regional client portfolio.

· Led and mentored a team of 7 junior to mid-level consultants, fostering professional growth and cross-project collaboration.

· Key Achievement: Revived a previously underperforming engagement by restoring client trust, improving pricing negotiations, and delivering a V-shaped recovery in sales and profits within one year. Secured new clients, reduced reliance on a single account, and elevated team morale and performance metrics.