Description

I am passionate about online retail and eCommerce and want to help companies realise their potential in this respect. I have spent the past 10 years working for some of the best known UK brands across various retail roles; from Supply Chain to Merchandising and eCommerce Trading roles. I am a self-starter and committed and determined in achieving whatever business goals that you want to achieve.

I can offer transferable skills to help support small/medium brands manage different areas of their business as a 'hands-on' proactive person who is flexible to support you in your unique needs in the eCommerce space bringing my experience of working across many retail brands.

EXPERTISE:

Web content management

Forecasting

Inventory and product lifecycle management

Competitor analysis

Analytics, reporting & actions

Merchandising

Project/Retail event planing

Multi-channel retail

FMCG

Demand Planning

Fashion/Beauty/Duty Free/Gifting/Clearance

Supplier Management

On-site merchandising advise/corrections (most recent work included Navigation review & changes, Beauty product rearrangement by shade

TRANSFERABLE SKILLS

Great communicator

Analytical & nummerical

Highly organised

Commercial thinker

Attention to detail

Please get in touch if you are looking for any support. I am open and flexible to all part time, temporary or contract opportunities.

Languages

Latvian
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

London (up to 10km)

LVMH
Multi-Brand eCommerce Operations & Supply Planner
March 2023 - July 2025 (2 years and 3 months)
London, United Kingdom
• Delivered demand planning and stock supply across multiple brands, SKUs, and promotional calendars, ensuring consistent availability.
• Led order flow management and testing (SAP, SFCC, DLx), supporting seamless customer journeys and minimising operational disruption.
• Partnered with Beauty Tech, Service Client, Marketing and HQ to align supply chain, eCommerce operations and customer experience.
• Championed process improvements including Bee Bottle replacement flows, new returns processes, and RPA integration.
• Oversaw DPD logistics and local warehouse transitions, improving service levels and operational efficiency.
• Supported new product launches and eCommerce campaigns, ensuring supply readiness and on-time execution.
• Regularly monitored KPI performance (availability %, stock cover, forecasting accuracy, order flow efficiency) and drove corrective action.
• Provided cross-functional operational support, reducing friction and enabling successful campaigns and launches.
E-commerce Inventory Management Analytics & reporting Business Planning Business Operations
The British Blanket Company
Demand Planner
E-COMMERCE
November 2022 - Today (3 years and 7 months)
Bristol, UK
Aer Rianta International
eCommerce Enrichment Manager
E-COMMERCE
June 2022 - December 2022 (6 months)
Dublin, Ireland

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Bachelor's Degree, Law and Taxation
Bournemouth University
2011
Bachelor's Degree, Law and Taxation
Access to HE, Business and IT
Bournemouth and Poole College
2009
Access to HE, Business and IT

Ecommerce & Online Merchandising
Econsultancy
2020

Zita M.

eCommerce, Retail and Merchandising Specialist

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